There are many reasons why more than 500 customers have trusted Miles 33 with their business. For over 30 years Miles 33 has been providing solutions to the publishing and legal markets. Miles 33 has been the largest and most successful vendor to the publishing industry in the UK, arguably the most competitive newspaper market in the world. Other reasons why customers have selected Miles 33 include:
Our management team understand the publishing industry are active in the day-to-day management of the company. This will be reassuring to you as it opens up lines of communication right to the top. Your voice will be heard and there is ample room to discuss your requirements, needs and business strategies with senior management who all have a stake in the company.
On average, our staff has a 10 year tenure with the company. This means you get to deal with people who will be part of your project for much longer than just the installation. At Miles 33 we believe in strong customer relations. Highly experienced staff typically also means smaller project teams and that represents a direct savings to you, the customer. After all, why send five people when you can get the job done with three?
Nothing is as frustrating as finger-pointing or confusion regarding ownership of issues and challenges. At Miles 33 you won’t find as the solutions we install are products we developed ourselves. Even when 3rd party components are used, we take full responsibility providing you with real peace of mind.
Because we develop all our own solutions, we are able to deliver projects on time and within budget. In fact, most of implementation projects are quoted as a fixed cost minimizing or even eliminating budget overrun.
The Miles 33 product offering is as broad as it is deep. Fully integrated into turnkey solutions, you can tackle any aspect of your publishing operation and be assured that Miles 33 can deliver. But if you need only a small part of the portfolio, we can help too, as modules can be deployed standalone or interfaced to 3rd party solutions.
Over the years Miles 33 has built a solid business with 500 satisfied customers and recurring revenues. Miles 33 is also careful in how revenues are utilized. You will not see outrageously large tradeshow booths or excessive numbers of staff. We have been around for over 30 years and intend to be here for a lot longer.
Miles 33 was the first vendor to introduce an annual licensing model. This model let customers adopt a "pay as-you-go" scenario representing extremely low up-front costs and an adjustable payment scheme over the years - when times are tough, the license gets reduced, when times are booming and you hire more staff, simply license more technology. That is a lot more flexible than investing the full price in a system and after 12 months find you only use half of it!